This chair has been a savior for my neck and back issues. I have arthritis and a reverse curve in my neck due to whiplash and problems throughout my back stemming from a fall on my tailbone. I have been going to a chiropractor and physical therapy for months. When they realized that my problems get worse throughout the day it was recommended that I look at my office chair (which was standard and crappy). This chair helps me tremendously to maintain better posture and I realize now my poor posture was worsening my symptoms. I also like that so many things are adjustable. If you're like me you thought that this chair looked really uncomfortable because it's mesh but it's actually sooo much better than any cushy chairs I have sat in! Don't know why just is. I would absolutely recommend.
Chair is made of decent quality. Not sure i would ever pay full price for it though. Note i am 6'2" and the headrest is way too short and ends up hitting me in between the shoulder blades.
It came with a big scratch on the silver bottom part decided I needed the chair and kept it but It is very uncomfortable for my back so far from day one and I adjusted the lower back and still not feeling very comfortable.
We went to Staples to buy a particular office chair and printer. Our server went above and beyond the call of duty. He was knowledgeable courteous and very helpful. He explained everything we asked and made some very helpful suggestions. He also saved us money. We left the store purchasing the two items. We love the chair and printer.