I have been pleased with the purchase. In fact this is my second one. I have been using the first one since more than 2 years and no complaints as such
This chair is pretty solid. My only complaint is that the tilt function is not very smooth -- I can basically only sit up completely straight or lean back entirely. There isn't much in between. But if that doesn't bother you then I would definitely recommend this chair.
After testing all the office chairs at Staples a sales person recommend this Hyken Mesh chair fo rthe best back and neck support. I love it. Also the assembly instructions parts tool and packaging of parts was FANTASTIC!!!! and made it easy to put together.
I ordered online on one day and had it the next. It was delivered to my house and the delivery person was kind enough to put it inside the door for me. Assembly was time consuming but not difficult. I am enjoying the chair and am glad I bought it.