I have three close friends who have this chair and all recommended it to me. I figured it must be a pretty safe bet. And working from home during quarantine I need a good quality chair! It is a comfortable enough chair but a week into sitting on it I started noticing bent staples on the floor around my chair. I recently discovered the source -- the mesh of the seat of the chair is held into its frame by staples which are popping out at an increasing rate. As I lose them I lose the stability of the seat. Soon my chair will be a fancy plastic frame for a big hole where the seat used to be. I am not a particularly big or heavy person 170lb. I have been using it pretty heavily over the past week but certainly not jumping on it or picking at it or anything like that. What a shame for what could have been a good product.
With the transition to working from home I could no longer sit in my dining room chair for more than 2 hours without my back hurting. I purchased the chair because of its ergonomic features with height lower back and headrests adjustments.
I looked around for a good chair at a good price that I could sit in all day and I found it: Staples Hyken Mesh Task Chair Black (23481-CC) I'm very happy with this purchase.
I replaced a 20 year old Herman Miller chair that was starting to become long in the tooth. The new Hyken chair is an excellent replacement and the deep red color coordinates well with other furniture in my office and home. It is comfortable moves easily and was straight forward to assemble (by my 13 yo grandson).