We ordered 8 of these chairs for our office and have had them for over three years with no issues with any of them. The chairs are very comfortable and quite durable. The only issue I have with them is the headrest is a little awkward. It's too short for tall people (>6') and sticks over the back of the chair for short people. Some people just took them off (which is really easy) but not the end of the world - still a great chair.
Good support chair overall. Just wish I could raise the seat a little higher since my desk is elevated Love the head support and mesh design compared to the bulky traditional chairs.
Good Chair But BEWARE OF HEADREST FOR THOSE OVER 5'8+
on June 7, 2020
Posted by: B.W.
Verified Purchase:Yes
Pros: It's completely mesh (back and bottom) which is great! It's definitely a good alternative vs. the more expensive fully mesh chairs. I would also say I am comfortable sitting in this chair (without head rest - explain later) for a long period of time. This is crucial during this WFH period because of Covid-19. I bought it retail but there's always a great sale on this chair. ALWAYS WAIT! Cons: The biggest con of this chair if you've done your research is the headrest. Anyone taller than 5'8+ will have the same annoying issue of the headrest digging into your shoulders... unless you slouch in your chair. Now there's a few hacks around this that will improve your experience. 1) get an attachment from a third party site and add your own headrest (ive seen some success with this method on YouTube. 2) Remove the headrest and use the chair without it - I know this is counter-intuitive but I really can't use the headrest anymore because it just hurts.
Purchased this hyken mesh chair recently during COVID work from home scenario from staples store after developing neck pain from the old chair. After considering various chairs at store end up with this nice red chair. Compared to black this color is very cool looking. As many stated this chair is very comfortable and provides good neck support and okay lumber support that can be minimally adjusted. Installation instructions are good and had no trouble understanding and all manufacturers should follow this easy step of instructions for installation. Took 15 minutes to install from unpacking to fully assemble. Overall happy with the purchase and would recommend for anyone looking for cheaper ergonomic chairs with neck support.