It is comfortable and with the mesh cooler than the previous chair. I wish the lumbar support was adjustable but it is not. Other than that it does a good job. I bit of a PITA to assemble. The screws I believe were purposefully made to be hard to screw in so they will not back out. At first I thought I might have cross threaded one but when they all were equally hard to tighten the only rationale I could arrive at was to stop the screws from coming out on their own.
Im 5'3" 130 lbs. I is very comfortable. Low back support is great. Love the head rest however it would be nice if I could adjust it down a inch or two. It supports my head but I really have to sit up tall for it to cradle my neck the way I wanted it to. If you'r over 5'5" this will not be a problem. It is adjustable but it just rocks back and forth not really up and down.
I bought a pair of these for my home office - really liked the mesh support giving more breathing ability to keep sweating away. The amount paid would barely get a basic office chair elsewhere but got me these great comfortable and great looking seats.
I bought this chair for my home office because I thought it would be good for my back pain. It is better than most but not as good as I thought it would be. Especially because of how much this chair cost I expected better. It wasn't to hard to put together.