I really love the chair but there is one area that is not comfortable for me. Under my thigh I feel the metal on the seat edge. I have tried a pillow but it's a not a great solution because I still feel pain from the metal on the side. I hope I can return it after a few months of use based on the 5 year warranty.
Basically love the two chairs we bought to replace the same model chairs we had for many years. We both noticed however that these do not seem to tip back as easily as our old chairs.
I liked this chair it was comfortable and worked well. I was happy with the purchase. However after one year of use the hydraulics are failing and the seat sinks. It isn't as comfortable as it once was. I do use the chair every day for several hours a day. Pro: Nice chair comfortable. Con: Lasts about a year
I first bought this chair back in 2016 after seeing how good of a deal it was. 8 years later and I am finally having to replace it because the armrest padding is starting to disintegrate. I can't complain for the price I paid then (and even better price this year!). It's a must buy for anyone who has to sit for long periods and the support it provides is the best of any chair I've ever had. It made no sense to get anything else.
The chair arrived pretty fast. The installation was easy. The chair itself is very comfortable but the head rest can feel a bit awkward when you want to tilt all the way back and slouch. Other than that I'd recommend. For reference I'm 5'7 at around 145 lbs