The chair was easy to assemble. It is a solidly built with sturdy parts. The back support is solid and the lumbar curve is well designed. The adjustment for height and lean work fine. All in all a good solid chair that you can sit in for extended periods as needed. The only flimsy part is the base cover of the stem which is just a little annoying when compared to the other parts of the chair. The head rest did not screw in properly seemed like the threading of one of holes did not align properly didn't need the head rest so not a biggie. Knocked of a star due to these minor drawbacks but all in all a good and sturdy chair.
First it looked like it was an open box item. Secondly putting it together was a bit of a challenge but totally doable. Finally once put together it turns out to be somewhat uncomfortable!
This chair the first time you sit on it it feels great like sitting on clouds. After a while you have a few gripes but then you realize how much you can change on it. I put the handrests closer to me and lossened the screws of the headrest to fall back more now its perfect.
Better than the Serta smart layers chair I tried first but not great. Feels a bit cheap for the price but not bad. An okay office chair. Returned because the description made it sound like it had way more adjustability than it does. You can lock the back tilt move the seat up and down or move the lumbar support up and down. The head rest just pivots up or down. The lumbar support is too hard for me very little adjustment and the design leaves you sitting up without use of the back rest or headrest so whats even the point of the head rest!? If you like leaning or tilting back into the chair I guess you may like it. Poor ergo design though. Spine head and neck should be aligned. As a nurse I would say keep looking. Also no tilt or slide to seat. Mesh seat is comfy. The Serta I tried was painful! Ordered the autonomous ergo 2 chair instead through Autonomous company directly. Staples customer service was nice with returns and no hassles so 5 stars there. They just do not have a chair in stock at this point that will work for me.