I would rate this chair 4 or 4.5. Overall nice comfortable chair. However neck rest was at the wrong height so I had to remove it. I am 5'11" and it was positioned for a much shorter person. The material the seat is made from is a little rough when sitting on the chair with shorts.
After 5 months of teleworking due to the pandemic I finally did myself a favor and got this chair. It is super comfortable for long hours of work adjustable and quiet so far. I would've given it 5 stars except that the headrest does not adjust up and down but that's actually not a big deal.
I'm 6'2" and if I sit up straight in the chair the headrest hits me in the shoulder blades. If the headrest just had a few inches of vertical adjustment this would be a great chair. Instructions are good. PArts are well laid out easy assemble in 15 min. with allen key. Seems well made but I have to slouch to fit in the chair if I choose to leave the headrest on.
Wish the neck rest was adjustable by height. I'm 5'1 and it hits me right at the back of my noggin would have loved it if it hit me at the curve of my neck. Lumbar support is on point.
The best I can say is that it is very well ventilated. Now the seat is too narrow for me (pinches on the sides of my legs where it curves up. The head rest is a joke really need that thing on a work chair? Same thing for the arms not needed if you are really using it for work unless you absolutely can’t keep your balance. Luckily it was easy to loose those bad boys. Finally the castors the ones this chair came with are hard for carpeted floors. I’ve always had a pad under my chairs at my desk whether there was carpet or bare wood on the floor it saves wearing out both surfaces. So I had to order extra castors. Altogether I would have looked for another chair.
I was looking for a totally mesh chair. Love that thing. The back has a lumbar support that actually massages my back when I sit in the chair. So yep it was worth the money we spent on it.