the back support is hard the mesh is not as soft as originally thought miss having a cushion on the seat. I had to add a lumbar support pillow as the hard plastic that is the lumbar support on the chair became painful. Not good for desk if you have to sit for a long time...
I use this same chair at work. I liked the way it felt all day long so I bought it again for my daughter to use in her college dorm room. Her back was hurting after doing school work from her desk but after her chair she no longer has back issues.
Very clear assembly instructions and hugely comfortable. This is the fourth Hyken Mesh Task Chair that my family has bought. One of our sons who has chronic back problems reported that after one month of using the chair his back is 100% improved.
I purchased this chair based on online reviews and I have to say overall it's pretty comfortable. Where it misses the mark is the headrest - I tried using it as-is and found it to be more of a hindrance than added comfort. I also tried the online mod to extend the height but no dice. Otherwise the chair serves it's purpose at an otherwise decent price.
It is so comfortable. This chair has great back support and the seat has just the right suspension This is a long overdue improvement to my work days at my computer. Hallelujah!