Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4
(12,001 Reviews)
Rating breakdown 12,001 reviews
5 Stars
8,228
4 Stars
2,240
3 Stars
698
2 Stars
368
1 Star
467
72%of customers recommend this product.
(
84 out of
116)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
4
Perfect, almost. Very close
on June 17, 2026
Posted by: Dion Jr
I think that this chair is nice with one caveat. First the seat cushion is nice it has decent firmness but is soft. The armrests and very adjustable and aren’t the softest but they feel nice and haven’t given me any problems. Headrest is also extremely adjustable and it feels decent. Everything is breathable but the seat cushion could run slightly warmer than if you had a mesh seat. I personally don’t want a mesh seat despite that, but others may think otherwise.
The lumbar support is where I feel this chair starts falling behind. To me there is way too much of it; it seems overly aggressive even at the lowest setting. Fortunately I can move the backrest up and down to make it a bit more bearable, but honestly I just wish the lowest setting was actually low. When I first built the chair and sat in it for the first time it felt nice for the first moment, but then I started to notice the lumbar support being VERY prominent. I noticed it’s bothersome most whenever the backrest was too low. I raised it and like I said it feels ok now. But if you love or need a lot of lumbar support this should be a perfect chair
Staples, I may not be a chair expert, but I would suggest giving more adjustments for the lumbar support. This chair is such an amazing chair at a fair price with all the adjustments and features, but please allow us to have minimal lumbar support. Not everyone’s back is blown out. I love every other aspect of this chair, that’s what makes me so miffed that it’s so aggressive and I can’t even reduce it. I hope that maybe there is a fix or maybe a replacement back rest that isn’t so crazily aggressive with lumbar. I attached a picture and I hope it demonstrates how much, at its lowest setting, the lumbar support sticks out. It may not seem like a lot in the pic, but to me at least, it’s a bit bothersome. I’m not sure if I’m doing something wrong or if I’m not used to this much “support” but I’m gonna keep testing it out for another couple weeks and see if I want to return it. I really want to like this chair though. I may update the review after some time
The lumbar support is where I feel this chair starts falling behind. To me there is way too much of it; it seems overly aggressive even at the lowest setting. Fortunately I can move the backrest up and down to make it a bit more bearable, but honestly I just wish the lowest setting was actually low. When I first built the chair and sat in it for the first time it felt nice for the first moment, but then I started to notice the lumbar support being VERY prominent. I noticed it’s bothersome most whenever the backrest was too low. I raised it and like I said it feels ok now. But if you love or need a lot of lumbar support this should be a perfect chair
Staples, I may not be a chair expert, but I would suggest giving more adjustments for the lumbar support. This chair is such an amazing chair at a fair price with all the adjustments and features, but please allow us to have minimal lumbar support. Not everyone’s back is blown out. I love every other aspect of this chair, that’s what makes me so miffed that it’s so aggressive and I can’t even reduce it. I hope that maybe there is a fix or maybe a replacement back rest that isn’t so crazily aggressive with lumbar. I attached a picture and I hope it demonstrates how much, at its lowest setting, the lumbar support sticks out. It may not seem like a lot in the pic, but to me at least, it’s a bit bothersome. I’m not sure if I’m doing something wrong or if I’m not used to this much “support” but I’m gonna keep testing it out for another couple weeks and see if I want to return it. I really want to like this chair though. I may update the review after some time
Written by a customer while visiting Staples
Posted by: Ravi
Verified Purchase:Yes
Excellent chair and good lumbar support
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Could have been a good chair but...
on June 16, 2026
Posted by: SM
The chair felt good in store but after the assemble the chair is wobbly and does not seem the same from what I saw in the store.
Written by a customer while visiting Staples
Posted by: DrNJC
Verified Purchase:Yes
I love the color of this beautiful chair, which is very sturdy, made well, and I don't think it will fall apart like another desk chair I had owned!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Melissa
Verified Purchase:Yes
Great chair! Very easy to put together and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
great chair
on June 9, 2026
Posted by: rh
Excellent chair, great ergonomics and very comfortable
Written by a customer while visiting Staples
Customer Rating
5
Your back will appreciate you choosing this chair
on June 9, 2026
Posted by: Jeff
Verified Purchase:Yes
Great office chair with proper back and lumbar support
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
LOVE IT!
on June 6, 2026
Posted by: Cheryl C.
I purchased an earlier version of this chair about 15 years ago, and I still use it today. I couldn't remember the brand and wasn't able to find anything that matched it. Eventually, I used Google Lens to search for it and discovered this chair—the same great design, but significantly improved over the years.
It has quickly become my new favorite chair! At just 5 feet tall, I often have difficulty finding chairs that fit me comfortably, but this one works perfectly. The quality is excellent, especially for the price, and I'm so pleased with it that I'll be purchasing a second one for my other desk.
I highly recommend this chair for its comfort, quality, and value.
Written by a customer while visiting Staples