I loved the chair when I tried it out in the store but at home after sitting in it for about 30 minutes my back started to ache. I do have lower back issues so this of course may not be an issue for most people.
Overall good chair. A little uncomfortable for sitting in it for long time might need a cushion. The chair that I received have the mesh on the edges of the seating part of the chair is not properly finished.
I had to remove the headrest because it couldn't be adjusted high enough. I'm 6' 1" tall. For a shorter person the headrest should be fine. It hit me in between my shoulder blades. The mesh is cold so I would prefer fabric. On the positive side I could adjust the armrests to fit and the chair high enough.