Received my shipment yesterday and started to construct the chair. I would give this zero star if possible. suspect plastic quality cracked and broken that would not have survived my effort to put the chair together. I can’t imagine how Staples would even consider selling this to their customers wasting our time and effort. Deeply disappointed.
Plus. Had high back and head rest. Mesh seat stops overheating. Easy to adjust controls are good. Cons: Head rest hight not adjustable. If you are over 6ft its not going to be on your neck unless you slump in the chair. This could easily have been made adjustable. I intend to make a fixed plate so that I can increase the height. Additionally seat is not too comfortable in shorts the front edge of the seat tends to roll up under the thighs causing discomfort. Its rubber type mesh that crumples up and tugs at your skin. As with any chair with arms on they don't go low enough to get under the desk if you have a sliding drawer under it - not unique to this chair I think. You better remove the drawer or don't install the arms.
Bought this when my company announced that we were remote from now on. Knew I needed a comfortable chair and one good for posture. My back has not hurt since. Switched from a gaming chair to this and I'll never go back.