Good comfortable chair sturdy build good packaging relatively easy to assemble but fell short of expectations from a workmanship quality perspective. The head rest is secured with 2 screws which had an alignment issue. We ended up making the hole slightly bigger as a workaround. Also there was a piece of the Bakelite/plastic part that was splintered but did not have a impact on functionality. Certainly not significant enough to go through the pain of a return.
I was beginning to think that I had a sciatic nerve issue as a result of my old chair. This chair has relieved all lower back and leg pain. Very comfortable and great quality/build. So glad I got it...wish I would've done it back in March when I first started working from home. Better late than never. I'm 5'9 ~150# and it fits me perfect. I read some reviews that suggested it might not be a great selection for a large person but it's a perfect fit for me. All the adjustments I need/want. Especially like the option to lock/unlock the recline feature. Head rest is nice too. Based on build quality I expect to get many years of use from it.