I decided to change from an upholstered office chair to the mesh type. I tried this chair in our local Staples store and it felt comfortable for the few minutes I tried it. The packaging and directions were A+. They had the screws individually wrapped and numbered by step to match the directions. Everything went together very well. Things I liked better about the upholstered type chair - (1) the seat was more comfortable for longer periods and (2) the chair reclined a little more to allow me to tip back and put my feet on the desk. Things I like better about the Hyken mesh chair - (1) lumbar support (2) easy to lock the back upright for working (3) swivel headrest (4) adjustable height armrests
Chair of as delivered promptly assembly was easy and took about 30 minutes. Style is nice got the gray. My back is loving me for this. Would recommend!
For my height (5' 5") and for the desk I have this chair is perfect. My legs can go under the keyboard drawer at my preferred seat height. I wanted a chair that was comfortable and was good ergonomically. This chair fits the bill without breaking the bank. I wish the lumbar support was a little bit better and the headrest height was adjustable. The headrest is just about 1 inch higher than where would have been ideal for me. But overall the chair is about 90% of my ideal chair and does not cost too much. So very happy with the purchase. Also it has good looks and is sturdy.