Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4
(12,023 Reviews)
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
3
Use to be better
on December 14, 2020
Posted by: S.S.
from Palm Beach
I purchased this chair in red a few years ago. That Hyken is by far my favorite and most comfortable chair. I swear by it. I can sit in it for 10+ hours daily with no back issues. THIS PURCHASE HOWEVER was not as good. The gray one I just purchased isn't as flexible and doesn't adjust as well. The chair won't go as low as my red chair and being short my feet can't touch the ground and the weight that it puts on the back of my legs is a problem. I have to prop my feet onto something to alleviate the pain. I can't get the chair to go lower like my previous chair which I've gifted to my daughter. This chair is not as adjustable as the previous version. The head rest was very difficult to adjust on this chair. The wheels are not smooth. They jam up and it's really frustrating to move around in it. The wheels are all trying to move in different directions. It makes moving the chair difficult. Not smooth at all. I struggle to position the chair the way I want. The lumbar support is also not comparable. I get back aches and hip pain sitting in this chair after a few hours. It also wasn't packed well. Looked like a bunch of random items just thrown into a box. I wonder if someone returned it and they resold it to me that way; that's also concerning. Especially with this pandemic. Anyhow the chair itself isn't as good as the previous Hyken I purchased a few years ago which is very disappointing. The chair is decent but for the price it really should be as good as my original purchase a few years ago. The quality of this chair is not what it used to be. Hopefully after I break it in for a few months it will feel comparable to my last chair although the previous chair was perfect right out of the box. I'm not sure why the chair doesn't lower or bend the way my other Hyken does. It should be identical. Maybe I should have purchased another red chair. Not sure why the color would matter. This chair also had a weird film around the edge of the seat that looked like glue. I purchased another Hyken because my original purchase was the best chair I'd ever sat in This is supposed to be the same chair. It's not as good.
Written by a customer while visiting Staples
Posted by: R.A.
Verified Purchase:Yes
Chair arrived fast delivered to my door. Easy to assemble took only a few minutes.
Written by a customer while visiting Staples
Customer Rating
5
Simply the best
on December 14, 2020
Posted by: Erin
This chair is durable comfortable and a bargain for the quality! I suffer from back pain but the excellent lumbar support makes sitting in my chair all day a breeze! I bought one of these chairs more than 5 years ago and it's still going strong. Just bought another for my husband. What a great chair!
Written by a customer while visiting Staples
Customer Rating
5
on December 14, 2020
Posted by: S.B.
easy to assemble and very comfortable to sit
Written by a customer while visiting Staples
Posted by: DWIGHT K.
Verified Purchase:Yes
As ordered as received.
Written by a customer while visiting Staples
Posted by: D.A.
Verified Purchase:Yes
Very satisfied with this purchase. It is well made and comfortable.
Written by a customer while visiting Staples
Posted by: ALI G
Verified Purchase:Yes
I have a Herman Miller Aeron chair at the office. This one does not compare but then neither does the price. Yes for the price it's fine I suppose but I doubt I can do an 8-hour day on it day after day. I can feel the metal frame eating into my thighs after a few hours. (In all fairness this is an issue that all mesh chairs share except for Herman Miller chair -- and even then in a ten-hour day....) Also what's up with the arm rests? They look totally backward to me: They extend so far to the front that they bump against the desk and the only way to rest your elbows is to lean all the way forward. I kept checking the assembly instructions in disbelief but no this is the way the chair was designed. Do they use their own product?
Written by a customer while visiting Staples
Posted by: R.N.
Verified Purchase:Yes
The chair is nice and sturdy with good back support. The seat is fine but not cushioned or filled which makes it feel light and a bit different from standard chairs. This was easy to assemble.
Written by a customer while visiting Staples