I really wanted to like this chair. Looks great and has similar features as many other higher-end chairs. It has also been fairly comfortable. Similar to many other individuals I purchased this chair in April with working from home during the pandemic. This first chair I purchased had a large snag in the mesh seat. I returned my chair at the my local staples for a replacement. Now six months later the chair is a mess. The head rest lumbar support and the plastic cover of the back support have all broken. I have not used this chair in any extreme way (it's only an office chair) and I am pretty small (~150 lbs.). So while it has been great it is not worth the money considering the condition after only 6 months.
Ended up upgrading the wheels to castor wheels & has been a lot better. The wheels that come with the chair are garbage. The chair is ok for the price. Wish it had the option to recline a little.
Assembly would be challenging without a second set of hands and a few of the screws didn't fit the best. Still took < 1h hour to assemble. 1 week in so far I am enjoying the comfort and ergonomics of this chair!
Nice chair: rollers need improvement and not for tall torsos.
on December 17, 2020
Posted by: Ben
Verified Purchase:Yes
OK so this is a decent chair. I'm disappointed because I have a tall torso and my shoulders/back touched the headrest (so I had to remove the headrest from the chair). If I knew that the headrest would be touching my back I wouldn't have ordered the chair. Also the rollers really need to be better quality. They do not swivel/roll easy sometimes and I am on vinyl planks that look like fake hardwood (they are flat.... these rollers should not have any trouble swiveling or rolling on flat surfaces but they do sometimes so I can't imagine them working well on carpet or surfaces with any resistance). I will attempt to resolve the issue with a teflon lubricant or WD-40 to see if the swiveling improves. Overall the chair seems nice. There was a small aesthetic manufacturing defect in the chair back mesh but since it's aesthetic I'm not entirely bothered.