Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4
(12,001 Reviews)
Rating breakdown 12,001 reviews
5 Stars
8,228
4 Stars
2,240
3 Stars
698
2 Stars
368
1 Star
467
72%of customers recommend this product.
(
84 out of
116)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
1
Sagging seat mesh - did I get a defected chair?
on February 28, 2025
Posted by: Staples customer
Within a couple of days the seat mesh became too loose or sagging/sinking even though my weight is only 140lbs. The sagging mesh made it very uncomfortable to sit on as the the body weight now lands on the seat's front edge. Imagine sitting on a cushioned bar. Also the headrest piece is positioned too low and its angle cannot be adjusted. Maybe it is better to use the chair without the headrest for most of the people. I purchased the chair mainly for the 4.5 out of 5 rating with 12K reviews. But it turned out to be the worst office chair I purchased during the recent years. Maybe I got a defected mesh seat?
Response from StaplesBy March 3, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: J.W.
Verified Purchase:Yes
This chair feels very high quality when you sit in it.
Written by a customer while visiting Staples
Posted by: SHEILA P.
Verified Purchase:Yes
I love this chair easy to put together. Im glad i bought a matt for the chair to move easier on my rug
Written by a customer while visiting Staples
Customer Rating
5
Task chair
on February 24, 2025
Posted by: CAROL R.
Perfect fit great price and well-worth it.
Written by a customer while visiting Staples
Customer Rating
4
Very Nice Chair
on February 22, 2025
Posted by: Leslie
Very nice chair. Went together easily. Parts very sturdy. Lumbar support and head rest adjustments are good. Would buy again. Would rate a 5 except that open weave seat is very firm and hard to get used to after using a chair with a cushioned seat.
Written by a customer while visiting Staples
Posted by: R.H.
Verified Purchase:Yes
Very comfortable chair for office work
Written by a customer while visiting Staples
Customer Rating
5
Nice Sturdy Chair
on February 20, 2025
Posted by: I.O.
I love how flexible and sturdy the chair is. It has helped me greatly with maintaining solid posture while I work.
Written by a customer while visiting Staples
Customer Rating
2
Not comfortable
on February 19, 2025
Posted by: EDDIE W.
The chair head rest hurts my neck and shoulder. The seat is tilted back and feels like slipping down back. The mesh is hard to sit on for long time without putting a cushion on. The hard plastic around the mesh isn't friendly if you want to put your leg up the seat. I returned it after sit on it for half a day.
Response from StaplesBy February 21, 2025
Hi Eddie thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience and are sorry to hear that this chair did not work for you. ^BF
Written by a customer while visiting Staples