Easy to put together looks great comfortable and great back support! I LOVE the chair! The only thing I would also like to have is the possibility to move the arm handles up but other than that: FABULOUS!
Chair looked great initial feel was great but after sitting in it for a couple hours (even an hour) it starts to cut off circulation on the back of the thighs and gets to be quite uncomfortable. I'm not a heavy guy 225lbs is all. Back felt great rolled great arm rests felt great headrest was good (I do wish it was vertically adjustable rather than just rotatable) even the height of the seat was good. Just the seat needs to be a couple inches wider and I would have been sold.
Much better than my old chair. Supports the small of my back comfortable seat with no pressure spots helps me work from home for hours. Should have purchased this a long time ago.
My old office chair was plush but it didn't recline which was ultimately a deal-breaker. This chair's reclining feature is what was missing BUT the chair is hard as a rock and the fabric is super sticky. Also. the chair is a bit tight fitting. In hindsight I should've purchased the Dexley as it supposedly has those features that is lacking in the Hyken. But I don't really want to go through the hassle of returning because I am too busy with work and stuff so I'm keeping it.
One of the easiest to assemble items I have ever purchased. Besides that a great and comfortable chair. The young man at the store was extremely helpful and I wish I recalled his name to give him proper credit. Altogether a very pleasant experience.