We give a 5 star review to Staples for their service in helping to return the chair and refund our money. The chair itself was a 1 star or less. It was flimsy and uncomfortable.
I have been working from home using my dining table and it started causing me lower back pain. Glad to make purchase of this chair it is doing a pretty good job in addressing my problem.
I'm 6'1 and my girlfriend uses this same chair at approx. 5'2. She can't use the headrest feature because she's too short and I can't use the headrest feature sitting correctly because I'm too tall. Actual chair was pretty comfy no complaints there! If you're somewhere in between maybe 5'4 and 5'10ish this would be a great chair!