Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4 out of 5
4.4
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
4 out of 5
4
Not bad. Head rest needs more adjustment capability
on February 4, 2021
Posted by: S.H.
The chair arrived in a box. Assembly was easy; I used the emptied box as a prop during the process which helped. Instructions were sufficient. The most significant down-side to this chair so far is that the head rest is a bit too far forward. It pivots a bit but not enough for the necessary repositioning. I considered simply removing it but I'll see how noticeable it is over time.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Headrest is low for taller people other wise SUPER CHAIR!!
on February 4, 2021
Posted by: JEFF J.
I tried the chair out at Staples got it home. It's the right amount of softness and firmness lover that it is mesh... living in Phoenix AZ.. it can get hot so it helps. My only reservation is that the headrest is too low. I didn't realize it when I tried it at the store. When I am sitting up which is most of the time I am at the desk it hits me in-between my shoulder blades. I finally had to remove it. I am 6 ft 1 in tall. I also really had to tighten the back from rocking back and forth while I am sitting. It's very comfortable chair and I am glad I have it but I just wished I had spent more time trying it out before buying it.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair...for short necks
on February 4, 2021
Posted by: LANCE F.
My back was hurting so got a ergo chair for my office. Needed height as have tall desk. Very comfortable chair decent price but wish could adjust headrest - too low for me.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Very good chair with a fairly useless headrest
on February 4, 2021
Posted by: S.S.
Verified Purchase:Yes
The chair itself is very comfortable. It's lightweight and moves around easily. The armrests are pretty firm but have a little bit of cushioning. My only complaint is the headrest. It can be adjusted up/down and rotated but even at its highest setting it is too low for anyone taller than probably 5' 8" unless you are reclining in the chair. There is a modification you can make to the headrest to bring it up another inch or 2 but it's not easy: you have to unscrew the bracket that's connected to the back of the headrest and flip it upside down (change it from a smiley face to a frown). To do so you have to unscrew 2 screws that are behind the mesh and the only way I was able to do it was to stick a narrow screwdriver through one of the holes in the mesh. Truth be told you don't even really use a headrest for normal office chair use and you can choose to not install it at all.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable
on February 4, 2021
Posted by: M.M.
I had been sitting in a regular dining chair while WFH and needed to upgrade to a proper office chair. I went to my local staples and tested out a bunch of chairs and this stood out as a clear winner. I work for 12+ hours at a time so I've really put this chair to the test and can say its been a big help.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
on February 4, 2021
Posted by: P.F.
Uncomfortable. Cheap. Was cracked when I received.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: C.L.
Verified Purchase:Yes
I love my maroon chair. I like that it holds my head/neck up when it feels heavy after a few hours of staring at my computer screen. I enjoy the mesh seat as it's more cooling in the Texas heat. And the maroon color is super chic in my opinion. The only slight negative is the edge of seat is covered with foam (or something) but you can still slightly feel it through the mesh at your thighs. It's been about a week and I don't notice as much anymore but it did take some slight getting used to it. I love the recline feature too it's super comfortable. My husband got it in gray and loves his too.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: J.C.
Verified Purchase:Yes
Very good quality nice elbow height adjust and the head rest works great
Written by a customer while visiting Staples
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