The chair itself is very comfortable. It's lightweight and moves around easily. The armrests are pretty firm but have a little bit of cushioning. My only complaint is the headrest. It can be adjusted up/down and rotated but even at its highest setting it is too low for anyone taller than probably 5' 8" unless you are reclining in the chair. There is a modification you can make to the headrest to bring it up another inch or 2 but it's not easy: you have to unscrew the bracket that's connected to the back of the headrest and flip it upside down (change it from a smiley face to a frown). To do so you have to unscrew 2 screws that are behind the mesh and the only way I was able to do it was to stick a narrow screwdriver through one of the holes in the mesh. Truth be told you don't even really use a headrest for normal office chair use and you can choose to not install it at all.
I love my maroon chair. I like that it holds my head/neck up when it feels heavy after a few hours of staring at my computer screen. I enjoy the mesh seat as it's more cooling in the Texas heat. And the maroon color is super chic in my opinion. The only slight negative is the edge of seat is covered with foam (or something) but you can still slightly feel it through the mesh at your thighs. It's been about a week and I don't notice as much anymore but it did take some slight getting used to it. I love the recline feature too it's super comfortable. My husband got it in gray and loves his too.
Very breathable. Very sturdy. I suggest using your own allen wrench to really tighten the screws to prevent it from falling apart down the road. Skipped the neck support. I wish the arms went lower.
It is a solid chair with good functionality. I am giving it 3 stars because the back is not tall enough. The headrest hits my shoulder blades. This gets very annoying and so I have had to remove the headrest. Not what I was hoping for. I recommend this for people under 5' 11".