The head support is amazing. I have a pinched nerve so I needed something that was comfortable but also supported my neck to some degree. This chair is very comfortable and has many adjustable features I know it seems like a lot for a chair like this. But it’s amazing and it makes working from home that much more fun lol.
I switched from a $400 chair to this and I’m really happy that I made the right choice as this chair is extremely comfortable and very well built . $170 I spent on this chair is worth every single penny ! . No question this chair that a 5 star reputation online.