This chair was easy to put together. Once together it was comfortable and looked great in my office. So much so I ordered a second for my husbands office. Very pleased with this chair.
Use it 7 hours/day; comfortable. Good quality. Good assembly instructions. Could have used a second set of hands putting it together. I'm 6' 1" and the headrest came to my upper shoulders at max extension. Not a big deal for me just left it off.
When I received my delivery I noticed the box had a large tear in the side. I opened the box and everything looked fine except for a chip in the paint on the chair’s base. After contacting customer service they sent me a replacement chair (which arrived the next day) as well as instructions on how to return the first chair. I’ve assembled the second chair and am happy with the comfort and quality. Great product and fantastic customer service Staples!
The Hyken chair is almost perfect but it is definitely worth the purchase. The neck support is phenomenal and has relieved my upper back and neck pain after a week of use. The back support in general has been good. Perhaps the mesh material is a bit firm at first so it gave a bit of strain to my mid back area.I bought a large lumbar support and it has been a good addition to it. The material is breathable just as it says I do not get hot after sitting on it for extended periods of time. I have looked high and low for a comfortable chair for remote work and grad school and this has been the answer. It is an incredible bargain at its price. Pros - affordable - easy to assemble - breathable - neck support - lumbar support Cons - lumbar support cushion does not stay fixed need to push it back up after a while
In my opinion this chair provides comfortable upright/ergonimic support for an average sized person. I appreciate the mesh the lumbar and neck/head support.