I love this chair. I was struggling to put it together called Task Rabbit and a wonderful young man did it in twelve minutes. It is so comfortable. Only one problem. I am 5'2" The headrest hits the back of my head. (maybe that's what it's supposed to do?). It would be perfect if it could be lowered to neck level. In other words against the top of the chair in place of a space. I would like to write a suggestion to the company to make it adjustable. How do I do that? Overall so many good things about this chair.
Get this chair for your back’s sake — After watching YouTube reviews of this chair I decided to get it. I sat on Herman Miller for years at work and it wasn’t as comfortable to me. Lumbar support and it’s simple adjustable back angles are good. I’m not fussy about arms; so they’re fine. Took the head rest off; looks better anyways. Glad to have this budget ergonomic chair.