Comfortable chair but not too happy that you can’t make the neck rest go higher for taller people like me. The next rest almost sits at my shoulders/back area
I have only had this chair for couple weeks and I like it so far. This was the comfiest chair I found on the market. I added the insurance just in case it was only $20 for 3 year coverage.
My old office chair was causing some tailbone pain this one is much more comfortable. I was excited to have the option of a color rather than the typical black or low quality leather. Chair assembly was fine--final step putting the seat onto the pedestal was easier with two people but not essential.
This chair is light in weight but heavy in features. Height arm rest lumbar and tilt are all adjustable to give you the seating comfort you need as you work or relax at your desk. The mesh material helps keep you cool but still offers support with no sagging.
Put it together pretty quickly with enclosed hex-key wrench & screws. The chair's a fine roomy enough fit for my 5'9" body (even with some xtra pandemic-bulk) but I can easily see how past reviewers felt it too confining or uncomfortable for their larger heavier frames. This one's narrower in the wheelbase & seating profile than the 15-year old fully-loaded office chair it replaces which works well for the small space around it. That said long-term seating can probably start to fatigue the fuller broader user without a proper pitch-tilt mechanism & weight-sagged netting for/on the seat.