I have found it to be nearly impossible to find the perfect chair. In fact I've given up. My hope is to find one that is good enough. This chair falls in the average range. While it has good adjustments my biggest complaint is where the seat and lower back meet: it feels like my butt is falling off a cliff! There's too much of a dip at the back of the chair and it makes it uncomfortable. I've tried compensating by using a seating pad or a lumbar pad and both help but it's still not the comfort I'm looking for. In addition I removed the headrest as I could not find a position in which it actually supported my head rather than poking me in the back of the head. The mesh seat is also not comfortable over time. I think a padded seat would be better. All of this could be due to my body type (6-foot tall 195 pounds fairly broad). So my suggestion is definitely try the chair in the store and be sure to sit in it for a while. My mistake was I tried it for a few seconds and it seemed fine. In terms of build quality easy of assembly etc. it's all fine. Overall it's shocking to me that it is SO difficult to find a decent office chair despite what seems like endless options. I'm about to try my 4th chair with another delivery today!!! At least Staples has been good with returns with a receipt and within 14 days that's kept me coming back.
Written by a customer while visiting Staples
Customer Rating
4
Comfortable adjustable and stable.
on May 29, 2019
Posted by: RONALD P.
It is a high quality chair with smooth rolling casters and excellent adjustability. I didn't think I would use the headrest but I love it. The most important factor in a rolling swivel chair is stability. The chair should not rock or wobble as you move. My old chair's poor stability is the reason I bought a new one. The Hyken chair is very stable.
Written by a customer while visiting Staples
Customer Rating
5
Nice comfortable chair for the price
on April 9, 2014
Posted by: Paula K.
Very nice chair! Well built and solid with many adjustment to customize to your liking.
Written by a customer while visiting Staples
Customer Rating
5
Very comfortable
on December 28, 2020
Posted by: J.F.
The chair is extremely comfortable the head support just tops it off. Really promotes good posture!
Written by a customer while visiting Staples
Customer Rating
4
Good quality and value
on August 16, 2016
Posted by: Paula K.
Overall good quality chair with many possible adjustments. Comfortable but if you are larger than average you may find the seat uncomfortable for long periods of sitting.
Written by a customer while visiting Staples
Customer Rating
5
I love this chair!
on August 18, 2020
Posted by: K.S.
It's stylish and extremely comfortable.
Written by a customer while visiting Staples
Customer Rating
4
Good Chair
on January 1, 2015
Posted by: Paula K.
This chair i got it for my lower back support. And it works the purpose. I am really happy with purchase.