i REALLY LOVE THE CHAIR. IT IS SO COMFORTABLE AND EASY TO PUT TOGETHER. THE LUMBAR SUPPORT IS ABLE TO SLIGHTLY ADJUST WHICH IS PERFECT FOR ME. THE MESH FABRIC IS GREAT ALSO.
The initial comfort has subsided. I'm working many hours a day into evening. I don't have pre-existing back problems. Wish there was an adjustment to lumbar/back area. I need to use a pillow behind my back to fill in the gap I have between my back and back of chair. I alternate that pillow from my back to sitting on it. My upper legs will start to ache during day. I agree with comment about wish for more choice and tension in the tilt feature. It's all or nothing. But the price was nice and didn't realize the above when at store trying it out. Looks nice too.
Very comfortable chair fits nicely for a shorter person lumbar and neck supports are in the perfect position. Seat is shorter than my old chair and again fits great!