Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4
(12,001 Reviews)
Rating breakdown 12,001 reviews
5 Stars
8,228
4 Stars
2,240
3 Stars
698
2 Stars
368
1 Star
467
72%of customers recommend this product.
(
84 out of
116)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
5
Worth it!!!
on August 7, 2026
Posted by: Diana
I’ve had my chair for 11 years and sit in it a minimum of7 hours a day 5 days a week. It has definitely been a great chair. Would recommend.
Written by a customer while visiting Staples
Posted by: David
Verified Purchase:Yes
Comfortable and stylish. I use it as my daily work desk chair and have been very happy.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Doobala
Verified Purchase:Yes
This was a gift, and the recipient indicates he likes it! I have one, in another color, and I am very pleased with my chair. It is very comfortable. You can sit back with a head rest. I replaced a 20+ year old chair with this one. It was time!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Maj
Verified Purchase:Yes
Head rest very few adjustments are possible
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
3
horrible lumbar support
on August 4, 2026
Posted by: LWR user
I have a bad back. I originally sat in the chair in the store and it felt pretty comfortable. After using an extended period the lumbar support is HORRIBLE! Bites into my lower back. It's not support. It's TORTURE!
Written by a customer while visiting Staples
Customer Rating
5
Great Office Chair
on July 31, 2026
Posted by: DORIS T.
Bought this chair for office use in my home. Tried it out in the store and thought it would fit my needs. I WFH two days a week and generally am sitting all day. The seat is very sturdy and conforms to my back and when you recline back a bit it is just as comfortable. I like that you can adjust the arm rests up and down and the head rest is good as well. Someone I know has this chair and said that the only issue is when it is cold (winter months) that one may feel the cold quite a bit (since the chair is of course mesh). I will have to just wait and see as it gets colder and maybe add a blanket to the seat which to me does not seem like a deal breaker on the chair. Very happy with the purchase thus far.
Written by a customer while visiting Staples
Customer Rating
2
None of the locks work
on July 29, 2026
Posted by: Cory
None of the locks actually hold anything in place. You can hear it click when you set the recline position, but it immediately unlocks as soon as you sit in the chair. Same for the lumbar support, you can pull it up, but it drops back down immediately. Are rests have buttons to move the arms in and out, but again, as soon as you rest your arm on it, it slides out regardless of the lock.
It works as a chair, but it only pretends to be anything comfortable with customization.
Written by a customer while visiting Staples
Customer Rating
1
Wish I could have sat in the chair before buying
on July 29, 2026
Posted by: Doc
Verified Purchase:Yes
The chair is not the right size for me. I am not a very tall person (5'10") but the neck section sits too low and hits me in the shoulders. I will not be keeping this chair long.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples