Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.4
(12,001 Reviews)
Rating breakdown 12,001 reviews
5 Stars
8,228
4 Stars
2,240
3 Stars
698
2 Stars
368
1 Star
467
72%of customers recommend this product.
(
84 out of
116)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
1
There is no way this should be called "Ergonomic"
on January 2, 2026
Posted by: Sad
Verified Purchase:Yes
The pictures don't show a side view so you can't see how horrible the posture is on this chair. In the most upright possible position, the backrest is still heavily leaning backwards. also, the lumbar support is painful at any position. this is not a functional chair. even the cheapest non-ergonomic chair has better posture.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
3
One Glaring Problem
on January 2, 2026
Posted by: Dustin
A couple years ago, we bought my wife a really nice chair (of a different brand) at Staples. We searched high and low, and Staples had the best deal on a solid chair. So naturally, when I needed one for myself, I did my homework but returned to Staples. I have used this chair for the last 2 months and while I find it acceptable, it’s by no means great. My wife’s chair is a La-Z-Boy, which is what I wanted. However, they no longer carried the chair I wanted so I had to settle. After sitting in nearly every chair on the sales floor, I decided to settle for this model. It was the most ideal combination of comfort, price, size and design. The thing that sold me on this chair, specifically, was the head rest. It seemed to cradle my neck perfectly and felt made for me. After I got it home and assembled and began using it, the head rest began falling to the bottom setting. The more I adjusted it, the worse it got. 2 months later, the head rest is now so loose that it will not stay in position and after just a few minutes, lazily falls to the lowest setting, which sits at nearly should level. I have tried to see if there is a place to tighten the headrest but there’s not. It’s a notched, plastic track with no real way to tighten it or lock it in place. This weekend I intend on creating some kind of work around to lock the headrest in place.
Aside from that glaring problem, the chair is fine. It’s a little firm as everything is that typical high-tensile strength mesh material that most middle of the road chair are made of these days. The armrests are adjustable in height, as in the chair base. The seat back reclines and has a couple different locking positions. I spend 8-10 hours a day in it and it’s not uncomfortable, but also not as nice as my wife’s La-Z-Boy.
Knowing what I know now, the chair filled a need but I think I would have pressed harder to find myself a La-Z-Boy chair.
Written by a customer while visiting Staples
Posted by: Mike Forster
Verified Purchase:Yes
Solidly designed - very heavy components. Easy to assemble - about 1 hour proceeding carefully step-by-step. (The slowest step was aligning the bolts to attach the headrest.) Easy to adjust. The most comfortable office chair I've ever used.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
Tempted to buy another one.
on January 1, 2026
Posted by: Dutchipino
I first bought this chair in 2017 & it is starting to show some sag in the seat. Everything stretches out in time. But it is still fully functional.
I've spent a lot of time in this chair. Let's say from mid 2017-2025. On average throughout those years, I've weighed about 195 pounds.
Tempted to buy another one just to have it or take one into work.
I've spent a lot of time in this chair. Let's say from mid 2017-2025. On average throughout those years, I've weighed about 195 pounds.
Tempted to buy another one just to have it or take one into work.
Written by a customer while visiting Staples
Posted by: SRT
Verified Purchase:Yes
Comfortable chair, casters make it easy to move around, mesh material is breathable, good support
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Jello0203
Verified Purchase:Yes
This chair has so many possible adjustments! This part I absolutely love! . The seat is comfortable but the arm pads are pretty hard for working at a desk 8 hours a day. The main problem, which caused me to stop using the chair, is the lumbar support. It has two positions and both stick out way too far for me to get comfortable. I'm very disappointed. Maybe a pillow above the lumbar strapped to the back rest would work but I shouldn't have to.
No, I would not recommend this to a friend.
Response from StaplesBy Staples, Social Media, January 2, 2026
Hi Lanell, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Posted by: Ed
Verified Purchase:Yes
Absolutely amazingly confortable
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Darren
Verified Purchase:Yes
Assembly was easy but a little ackward.
Everything I want in a computer chair.
I would recommend this to a friend!
Written by a customer while visiting Staples