The chair is very comfortable to sit in but the armrests deteriorated. Had to replace mine three times. the fourth time the replacement armrest was not available for moths. fortunately I have a 7-year replacement warranty so I got a new chair. will see how that one fairs. Did the manufacturer improve the armrests?...
Chair is comfortable and easy to assemble. The neck and lumbar protection is a plus. The reclining of the chair is sturdy and has multiple usable recline levels. Highly recommend. Only thing is make sure to check the staples or others website for the best price so staples can price match BEFORE you buy. I found out the price was $20 lower on Staples website and went in the next day. Their policy to price match the difference was to refund the whole item and I would buy back the chair at the lower price. They couldn’t just give me the difference back without all the hassle. But overall the chair was worth it.
Supports my back! Was easy to assemble. I had borrowed my coworkers chair for almost a year as she worked remotely. She returned and I could stand all the others at work and had to order my own.
Seat and lumbar back are perfect in his chair! If I were to change anything it would be just one thing. My neck is lower than the ability for me to bring the headrest down to comfort level…almost need another 2”. But that being said…I’LL TAKE IT!