Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.5
(11,966 Reviews)
Rating breakdown 11,966 reviews
5 Stars
8,214
4 Stars
2,238
3 Stars
695
2 Stars
362
1 Star
457
77%of customers recommend this product.
(
75 out of
97)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Posted by: Luda
Verified Purchase:Yes
Best chair ever!
Written by a customer while visiting Staples
Posted by: Ohiowan
Verified Purchase:Yes
I bought this chair because it says it is ergonomic, but it doesn't feel like it is. I cannot get enough lumbar support from the included support bar and I also cannot get a lumbar cushion to stay on the chair. I also cannot get the chair to stay in one position but also have some flexibility in movement. In other words, the tilt tension adjustment knob doesn't appear to do anything at all.I am 5 feet, 8 inches tall and the headrest hits between my shoulders even when pulled up as far as it will go. The chair is an excellent value and appears well made, but I am disappointed in the ergonomic features it claims - just ask my sore lower back at the end of each work day.
I would recommend this to a friend!
Response from StaplesBy Social Media, Staples, December 17, 2025
Hi Ohiowan, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: Ross
Verified Purchase:Yes
Received the chair about 1.5 months ago. Assembly went well and was fairly easy. All parts were there. The chair has been comfortable and is holding up well. The only complaint I have is that the lumbar support does stick out a bit far and can't be pulled in enough.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Michael N
Verified Purchase:Yes
I like this chair-it's comfortable and was easy to assemble. A couple of things I don't like: the lumbar support is a little uncomfortable and would benefit from more adjustability. The armrests go out of positions far too easily-I'm constantly having to re-position them. There needs to be some sort of lock or stiffener to keep them in place
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Darren
Verified Purchase:Yes
Assembly was easy but a little ackward.
Everything I want in a computer chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Jazzy
Verified Purchase:Yes
Installation was easy. The chair is very comfotable and I love the lower back lumbar support. I work 10-hour days and this chair is perfect for me.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Jello0203
Verified Purchase:Yes
This chair has so many possible adjustments! This part I absolutely love! . The seat is comfortable but the arm pads are pretty hard for working at a desk 8 hours a day. The main problem, which caused me to stop using the chair, is the lumbar support. It has two positions and both stick out way too far for me to get comfortable. I'm very disappointed. Maybe a pillow above the lumbar strapped to the back rest would work but I shouldn't have to.
No, I would not recommend this to a friend.
Response from StaplesBy Staples, Social Media, January 2, 2026
Hi Lanell, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Posted by: Larry Hubbert
Verified Purchase:Yes
I Purchased as a Christmas gift and it is still in the unopened box it came in. Therefore, I cannot really say although according to the specs it seems to meet what we were and are looking for.
I would recommend this to a friend!
Written by a customer while visiting Staples