I am 5' 5" tall. I needed to invest in a quality chair for sitting more than 6-8 hours in a day. In this chair you are floating in mesh and not compressing your capillaries and back of leg arteries. I have had no cold feet after sitting for a period of time for this compression. I do use an added lumbar pillow though. The neck rest comes in at the right spot so is if use. I do recommend this middle range cost chair.
I really like this chair. It's comfortable and it leans back a perfect amount for me. However one thing I dislike and the reason I'm giving it 4 stars is that it doesn't go low enough. I'm 5'5" which is not even particular short for a woman but my feet BARELY touch the ground. If I lean back they are several inches off the ground so I have to use yoga blocks as a foot rest. If you're any shorter than 5'5" I would recommend not getting this chair.