Has a lot of cushion and bounce. Perfect back height for 5'4" person but taller people don't like where the back hits their shoulder blades. I wish the arms had 3 height adjustments instead of only 2.
I love this chair. It is very comfortable and easily adjustable. Be sure to check out where you want the arms before you tighten them. You can move them closer to the seat or further away but only by loosening the connections. The wheels were difficult to get on and I had to use a lot of force. But they held up well and overall it was very easy to put this together.
this is the most comfortable chair in the office. We no longer have any back nor neck problems. it supports you form your head to your back completely. It is able to fit into a small office
After sitting on a $49 chair bought on NoMoreRak - I finally convinced my boss that I needed a different chair so I could work a full day. I knew what I wanted but could not spend the $ for the chairs I thought would work. Finally got this on a special purchase and am I happy about it. It was easy to assemble has all the support in the right places for me and I am using the headrest and find it comfortable. This is a great value and seems to be well-made. Have been using for more than a week and appreciate it more each day.