The chair is comfortable. The only problem is the head rest should be vertically adjustable. A little low for me. But I like the chair. Was easy to assemble.
Comfortable - excellent back support. Sitting on it right now. Why did I wait so long to purchase one of these? Also very happy with the Staples store near UTC mall where I placed the order.
It does a better job than my last chair and its headrest helps. But it's not especially comfortable overall. The lumbar support is not as adjustable as it should be
The chair is comfortable but the screws for the head rest do not stay in. The receiving part on the back of the chair comes loose allowing the screws to fall out. The screws are big enough so I can find and try to replace weekly but it is a pain.