Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.5
(11,966 Reviews)
Rating breakdown 11,966 reviews
5 Stars
8,214
4 Stars
2,238
3 Stars
695
2 Stars
362
1 Star
457
77%of customers recommend this product.
(
75 out of
97)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
3
Use to be better
on December 14, 2020
Posted by: S.S.
from Palm Beach
I purchased this chair in red a few years ago. That Hyken is by far my favorite and most comfortable chair. I swear by it. I can sit in it for 10+ hours daily with no back issues. THIS PURCHASE HOWEVER was not as good. The gray one I just purchased isn't as flexible and doesn't adjust as well. The chair won't go as low as my red chair and being short my feet can't touch the ground and the weight that it puts on the back of my legs is a problem. I have to prop my feet onto something to alleviate the pain. I can't get the chair to go lower like my previous chair which I've gifted to my daughter. This chair is not as adjustable as the previous version. The head rest was very difficult to adjust on this chair. The wheels are not smooth. They jam up and it's really frustrating to move around in it. The wheels are all trying to move in different directions. It makes moving the chair difficult. Not smooth at all. I struggle to position the chair the way I want. The lumbar support is also not comparable. I get back aches and hip pain sitting in this chair after a few hours. It also wasn't packed well. Looked like a bunch of random items just thrown into a box. I wonder if someone returned it and they resold it to me that way; that's also concerning. Especially with this pandemic. Anyhow the chair itself isn't as good as the previous Hyken I purchased a few years ago which is very disappointing. The chair is decent but for the price it really should be as good as my original purchase a few years ago. The quality of this chair is not what it used to be. Hopefully after I break it in for a few months it will feel comparable to my last chair although the previous chair was perfect right out of the box. I'm not sure why the chair doesn't lower or bend the way my other Hyken does. It should be identical. Maybe I should have purchased another red chair. Not sure why the color would matter. This chair also had a weird film around the edge of the seat that looked like glue. I purchased another Hyken because my original purchase was the best chair I'd ever sat in This is supposed to be the same chair. It's not as good.
Written by a customer while visiting Staples
Posted by: ELSIE C.
Verified Purchase:Yes
I love it. It does not hurt my back would highly recommend it.
Written by a customer while visiting Staples
Posted by: N.G.
Verified Purchase:Yes
Quality of mesh/material not as expected. Sagging makes it very uncomfortable after few minutes
Written by a customer while visiting Staples
Posted by: R.B.
Verified Purchase:Yes
It's one of my favorite chairs. It supports and hugs and my body where needed for long perioda of sitting and relaxing.
Written by a customer while visiting Staples
Posted by: BENJAMIN G.
Verified Purchase:Yes
Chair is well designed.
Written by a customer while visiting Staples
Posted by: R.C.
Verified Purchase:Yes
Great engineering well thought out design and easy installation. Very comfortable pleased with my purchase.
Written by a customer while visiting Staples
Posted by: M.W.
Verified Purchase:Yes
Nice and confortable.
Written by a customer while visiting Staples
Posted by: PRITI S.
Verified Purchase:Yes
Very comfortable chair. Like the lower back support feature.
Written by a customer while visiting Staples