The chair is fantastic. Soooooo comfortable. Back support is great and the head rest is in just the right place. Every time I sit in it I am amazed anew at how comfortable it is.
I've had one for several months and really like it. I recently purchased three more for the office and my employees are enjoying them too. Several adjustments allow you to customize the fit and the lumbar support is great.
The seat is comfortable headrest not so comfortable if youre tall. The headrest tilts however has no height adjustment. At times it feels like youre wearing a neckbrace because its not height adjustable. The wheels are smooth and the adjustable lower back support works very well. The adjustable arm rests are usefule and are of a hard rubber not soft at all. I would recommend this chair to some but not all people. I suggest you try in store and play around with all the adjustmens to see if its a good fit for you.
The chair is comfortable and great for lower back support. I am about 6' 180lbs and it definitely works for me. My only gripe is the headrest is not in a great position and doesnt go high enough for me to actually use it as a headrest. When I do I am looking up at the ceiling which doesnt help at all.
Sat on this chair at Staples and loved it. Comfortable seating position. Cool mesh fabric. I was apprehensive about the mesh. I thought it might rip or sag. 1 year later it's perfect. I have a home office and probably sit in this chair 25 hours a week. I'm average build so I can't state how it would do with someone heavier but for me this is a perfect office chair.