Sat on this chair at Staples and loved it. Comfortable seating position. Cool mesh fabric. I was apprehensive about the mesh. I thought it might rip or sag. 1 year later it's perfect. I have a home office and probably sit in this chair 25 hours a week. I'm average build so I can't state how it would do with someone heavier but for me this is a perfect office chair.
We purchased this chair for my daughter and while it was comfortable it did not fit under her desk and was a bit too large for her room. So we ended up returning the chair.
The chair is fantastic. Soooooo comfortable. Back support is great and the head rest is in just the right place. Every time I sit in it I am amazed anew at how comfortable it is.
The seat is comfortable headrest not so comfortable if youre tall. The headrest tilts however has no height adjustment. At times it feels like youre wearing a neckbrace because its not height adjustable. The wheels are smooth and the adjustable lower back support works very well. The adjustable arm rests are usefule and are of a hard rubber not soft at all. I would recommend this chair to some but not all people. I suggest you try in store and play around with all the adjustmens to see if its a good fit for you.
For Christmas my husband and I decided to get two Hykens for ourselves after trying out every other chair at Staples. These were perfect and the only ones therein we found a perfect fit. They are! If I had to find one thing I'd change on them strictly for comfort it would be adding a mechanism to adjust the arms forward or backward. Otherwise these chairs are truly perfect and have that lovely Scan design look. Staples' sale provided just the right price to make these affordable. Kudos to the store and especially to the designer(s).