Pros: For the price of about $140 for everything this is a decent chair that offers a lot toggling for the user. You can toggle the head rest position back support arm rest width/height back rest angle chair height. And I have no doubt that staples would honor this chairs warranty I guess. Cons: Head rest height limits additions like a chair pillow by jutting out instead of extending the back rest. There is a certain adjustment that you can do that will likely void your warranty that makes it extremely more comfortable. You really need a cover for this if you have delicate skin run your finger across the mesh too fast and you might scrape your skin. The head rest too needs a cover. To standardize my experience for you the reader I'd say this is a medium to small chair so if you have a big lower half it might be squeezing unless you remove the arm rests.
I bought it as a gift for someone who "doesn't like mesh chairs!" I took the recipient to Staples to try out every floor-model chair. There were gamer mesh and leather chairs available. This is the one the recipient chose as the most comfortable. (Female mid 20s 5'9" approx 135lbs gamer.) She likes the fact that it reclines and has adjustable arm rests. I like it because it has lumbar and neck supports. It was very easy to assemble. Sooo my gift was a hit!
This is a great office chair. I spend a minimum of eight hours per day in it and it's comfortable throughout the day. The only drawback I've experienced with it is that the cushion for the lumbar support doesn't stay locked so I have to readjust it regularly throughout the day. If not for that I would have given it a five star rating.
Good build quality at this price point feels very solid and supports weight and movement well. My only issue is with adjustability of headrest and arm rests. Headrest doesn't adjust vertically it only rotates from its fixed point. I'm 6'2" and cannot raise it high enough to avoid digging into my neck when reclining. In the end I needed to remove the headrest in order to be comfortable. Armrests cannot be lowered enough to allow the chair to be placed directly against a desk (for example when not using it).
I can not heap enough praise on this chair except to say that it is Fabulous and far greater than the Derriere that anyone can heave on it. Assembly was simple and sweet all screws are color coded numbered and indexed to the instructions Staples even supplies the Hex Wrench (1 fits all screws). It is Extremely Comfortable and adjustable the mesh both back and bottom allow full airflow so nothing sweats. I have arthritis in my back and can my Lumbar being supported even when fully reclined. There is one fault and this might be personal preference the headrest can be raised and lowered and also pivots up and down perpendicular to your shoulders it is Convex (like a football) so it gives the pillow effect but I WOULD LIKE THE HEADREST TO BE CONCAVE OR AT LEAST FLAT WITH SOME SLACK BECAUSE I THINK MOST PEOPLE WHEN THEY PUT THEIR HEADS BACK WOULD APPRECIATE THEIR CHINS TO POINT UP RATHER THAN TOWARDS THEIR CHEST. STILL THE Staples Hyken Mesh Computer and Desk Chair Red (50218)is THOUGHTFULLY DESIGNED MASTERFULLY CRAFTED AND SIMPLY A MARVELOUS CHAIR 5 STARS HAVE FUN& BE SAFE Your Faithful Patron