We are in our chairs for 8-11 hours per day. Old chairs very painful. These new chairs are beautiful. Great help from Xavier.
Written by a customer while visiting Staples
Customer Rating
1
waste of money
on December 24, 2018
Posted by: mw
Very poorly made chair my first one the mesh on the seat broke and staples replaced it for free because I had a square trade warranty. The second one I felt like staples assembled it uneven so I drove myself crazy disassembling it and reinstalling it there is a lot of variation in how it can be assembled. There are too many hard parts on the chair that can bump into you if you change position or lean back fully in the chair without the headrest the top can hit your shoulders. The mesh sinks too much It hurt my hips and I would strain my back when I typed fast. I was unable to get a refund or a exchange on the second one because I didn't buy an additional square trade warranty and staples thought it wasn't broken anyway. They offered me the showroom floor model in exchange for mine and I took that and replaced it with mine and now a few days later the headrest screws on the one they gave me are coming off and I don't have the right screwdriver to tighten it. I ordered the carder mesh chair and am debating whether or not to keep fiddling with the the hyken or put it out with the trash.