Staples delivery and return service was superb. Arrived super fast. Box/parts in excellent condition. Chair assembly straightforward. No qualms there.What I didn't expect was the brutally-deep numb ache my posterior experienced after a FEW consistent hours of sitting in the chair. I've sat in rock-hard chairs before causing numbness and localized pain but this pain was unlike anything I'd ever experienced. I do not have sciatica and am VERY familiar with ergonomics so I follow correct posture chair height foot rest etc. The seat design is a touch shorter than most chairs so the end wasn't cutting in near my knees. I also regularly sit on the ground for extended periods with no challenge.Mesh theory is great but proceed with caution. If you purchase this chair give it a proper trial-- try binge watching in this chair over the weekend. Oh for those who tend toward chilliness a draped blanket over the mesh back should alleviate further exacerbation.
I put it together sat in it and pushed it into the garage. It seems decent quality but at 6 ft it's unusable with the headrest. I wanted a head rest for my desk chair so this thing is useless.
Most comfortable chairs we have ever bought! You can sit and play games on the computer forever! Can’t seem to get my wife out of hers likes shopping on line!