The chair is very comfortable excellent lumbar support & ergonomic fit. The headrest could be a bit higher for me as I'm tall but in a recline mode it is perfectly adequate. I would recommend or buy again for co-workers.
These are great well built chairs. I bought two and they are used 6+ hours a day. They are adjustable and fit a range of heights comfortable. The casters run smoothly on carpet. The fabric is durable. I will definitely buy a few more.