This chair is comfortable supports my back and I love it! My husband has one and let me try it out when I was looking to buy a chair I purchased it the next day. The only sort of negative is the headrest feels like it could be a little lower so it is at the back of my neck instead of my head but I might try a cushion in the seat of my chair which should take care of that. Good purchase I recommend it!
We have bought three of these for our office so far for the supervisors and love them. The staff all keep asking if they could get one like it. Great lumbar support and super comfy. We have had the first one for over 3 years now and it still looks and performs good as new.