We have bought three of these for our office so far for the supervisors and love them. The staff all keep asking if they could get one like it. Great lumbar support and super comfy. We have had the first one for over 3 years now and it still looks and performs good as new.
The chair is very comfortable excellent lumbar support & ergonomic fit. The headrest could be a bit higher for me as I'm tall but in a recline mode it is perfectly adequate. I would recommend or buy again for co-workers.