I am happy with my new chair. I am also happy that I signed up for the furniture assembly option. I could never have put it together myself.
Written by a customer while visiting Staples
Customer Rating
1
Unless you weigh less than 100 lbs avoid this chair!
on September 1, 2020
Posted by: doctorstevec
I sat in the Hyken and the Dexley in a store and found them pleasantly firm. The one just delivered to me? I think they replaced the mesh (on seat and back) with elastic. I can measure the seat deformation in *inches* when my 120 lb son sits on it. It's going back in the morning it won't last 5 minutes. The really annoying thing? Staples wouldn’t accept my prepaid Visa so I bought gift cards from a 3rd party. Now my refund will be in gift cards I will never use!
Even though we tried it in the store the one we received and built doesn't hit the right spot in my back and we can't get it adjusted the same. Unfortunately we can't get it back to the store in time to get a refund. Not happy.
It’s nice. I own one for home and one for the office. Arm padding was damaged in shipping but staples had a replacement to me in less than a week and without hassle.
I have back & hip issues and this chair is amazing! Adjustable headrest height & back which allows me to lean back & rock to take the pressure off and provide relief! The mesh is breathable so doesn’t get too warm. Love it!