It's a great chair! I am sitting in it now. I am a video editor and need a comfortable chair while giving my body good support. The neck rest is wonderful. I highly recommend this chair! I give it 5 Stars!
This was my second Hyken chair the first being used several hours every day these past 7-8 months and still holding up very well. I use these chairs on hardwood/resilient floors and find them comfortable and easy to adjust. I am short on dexterity and strength but did not have difficulty with assembly. It would be nice if the seat came fully assembled like some similar chairs purchased in about 2005 but all in all the Hyken is better than average for the money.