Overall a good chair. It looks classy and sits well. The only downside so far is that the head rest does not stay in the up position when placed there.
Wonderful chair got it for my husband for Christmas. I like the mesh as he is always hot. This chair is breathable which helps him maintain comfort even when gaming for hours. Our kids like it too say it's comfortable. I feel like the headrest is low but my husband hasn't said anything about it and he is taller than I am.
The employee we bought this for is taller and the headrest is hitting him in the upper shoulder area and the lower neck area. He is not a complainer so he's keeping the chair because he can still lean back and it's useable. He may change his mind later.