Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Average customer rating
4.5
(11,967 Reviews)
Rating breakdown 11,967 reviews
5 Stars
8,215
4 Stars
2,238
3 Stars
695
2 Stars
362
1 Star
457
78%of customers recommend this product.
(
76 out of
98)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Maroon
Customer Rating
5
Great chair for smaller people
on November 17, 2020
Posted by: MELANIE T.
I didn't like how large most chairs felt and I couldn't get the lumbar to hit me just right. I'm a small 5'0" 115 pound woman and this chair is perfect for me. So comfortable! I spend 8 hours in it without the back and neck pain I was getting from my old leather executive chair.
Written by a customer while visiting Staples
Customer Rating
4
XL modern desk chair
on November 4, 2025
Posted by: GeorgeB
[This review was collected as part of a promotion.] I have just started using the Staples Hyken XL Ergonomic Fabric Swivel Big and Tall Chair.
The setup and assembly was easy, taking me under 30 minutes with all the instructions and screws well labeled with numbered steps.
I am 6’5 and 260lbs and this chair easily fits my large frame. The chair has ample seat depth and seat raises for long legs. I like the adjustable arm rest (vertical and horizontal adjustments) and adjustable seat (forward- back) as well as head rest. The chair is heavy but feels very solid and I feel well supported.
The fabric is comfortable and the design style is modern.
Some drawbacks are the chair is very heavy if you need to move it around. Since the chair is so large for Big and Tall individuals it does take up more space especially if you have a wall behind the chair and the arm rest I find do get in the way with my desk when trying to sit close to the desk.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable Supportive and Durable
on November 8, 2025
Posted by: aubsp
[This review was collected as part of a promotion.] I’ve been using the Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair for several weeks, and it’s quickly become one of the most comfortable office chairs I’ve owned. The larger frame offers great support without feeling bulky, and the breathable fabric keeps me cool even during long work sessions.
Adjusting the chair to fit my body was simple — the tilt tension, lumbar support, and armrests are all easy to fine-tune. I really appreciate how solid and stable it feels, especially when leaning back or swiveling.
The overall look is sleek and professional, blending perfectly with my home office setup. The fabric gives it a premium feel while still being practical for everyday use.
What I like most is how balanced it feels — supportive enough for long hours, yet soft and flexible enough to stay comfortable throughout the day. It’s a great choice for anyone who needs extra space and strong ergonomic support.
Written by a customer while visiting Staples
Customer Rating
5
Truly an XL Chair
on November 4, 2025
Posted by: BMonday
[This review was collected as part of a promotion.] Being a larger man, I have had a lot of trouble in the past finding an office chair that actually fits me comfortably. This chair has been great, it's wider than chairs I've had in the past and is extremely comfortable. I was also impressed with how easy it is to make adjustments to this chair. Height, recline, lumbar support, arm rests, and neck support are all easily adjustable. Overall I would highly recommend this to someone who is search for an XL office chair.
Written by a customer while visiting Staples
Customer Rating
5
Large and in charge
on November 8, 2025
Posted by: Dadbod45
[This review was collected as part of a promotion.] Being tall kinda sucks. Especially when buying a desk chair. They’re never tall enough or sturdy enough. So, when I first saw the Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, my first thought was, “Here we go again. A store brand desk chair that I’ll white knuckle every time I sit in it until it falls apart in a few weeks.”
The look of the chair is pretty standard. What you’d expect to get at a new office job. However, the open back is a nice touch and prevents getting too hot while working. The wheels move around floors smoothly.
The look of the chair is pretty standard. What you’d expect to get at a new office job. However, the open back is a nice touch and prevents getting too hot while working. The wheels move around floors smoothly.
As I gained more experience with the chair, my opinion changed, starting with assembly. Just about every desk chair I’ve ever assembled has at least one screw, whether it’s the threading, or positioning of other parts, that goes in a little wonky. Everything fit together perfectly.
With a lot of chairs, I stress over finding the perfect setting so that I never have to battle the buttons levers again. These controls are intuitive and easy to find.
Overall, this chair is great. It doesn’t stand out visually, but it’s a solid build that is comfortable and easy to adjust.
Written by a customer while visiting Staples
Customer Rating
5
Just Worth It
on November 7, 2025
Posted by: BiggerTaller
[This review was collected as part of a promotion.] It’s not everyday you find something that fits just right. Even less frequent that you find something that fits both you and your coworker who was a D1 Defensive Lineman. I’m not small. At 6’2” and 240 I’m an XL in everything, and this chair was big for me. But not oversized. Just actually big enough, at its tallest setting my feet didn’t touch the floor. That NEVER happens!! Lots of lumbar support, a head rest (surprisingly comfy), and a cushion that can support those big boy bottoms - I’m recommending this to all my former football friends.
Written by a customer while visiting Staples
Customer Rating
4
Great Desk Chair for Tall Guys
on November 7, 2025
Posted by: Good
[This review was collected as part of a promotion.] I’m really enjoying the Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair. As someone who’s over 6'4", it’s a perfect fit!
The seat cushion is very comfortable, and the lumbar support is excellent—fully adjustable to suit your needs. The headrest is a great addition. This is my first desk chair with a headrest, and I find it both comfortable and positioned at the right height to actually rest my head.
The adjustable armrests work best for me at their maximum height, so there’s limited flexibility there. However, the wide design of the armrests is a major upgrade from my previous chair—definitely a plus.
My only negative experience was with the setup process:
The seat cushion is very comfortable, and the lumbar support is excellent—fully adjustable to suit your needs. The headrest is a great addition. This is my first desk chair with a headrest, and I find it both comfortable and positioned at the right height to actually rest my head.
The adjustable armrests work best for me at their maximum height, so there’s limited flexibility there. However, the wide design of the armrests is a major upgrade from my previous chair—definitely a plus.
My only negative experience was with the setup process:
The instructions were placed at the bottom of the box, which meant I had to unpack everything before I could even begin.
Some screws weren’t packaged in the correct compartments, so I had to sort them by size manually.
Assembly is really a two-person job. I managed about 75% on my own but needed help toward the end to hold and position parts correctly.
Some screws weren’t packaged in the correct compartments, so I had to sort them by size manually.
Assembly is really a two-person job. I managed about 75% on my own but needed help toward the end to hold and position parts correctly.
Overall, I’m very happy with this chair. It’s comfortable, supportive, and well-suited for taller individuals.
Written by a customer while visiting Staples
Customer Rating
5
Great accommodating chair for larger people
on November 9, 2025
Posted by: JonP
[This review was collected as part of a promotion.] Comfortable chair with lots of adjustability! The assembly of the chair was quick and simple. There are so many ways to adjust the chair to get a perfect fit and this chair is LARGE with the ability to adjust the seat deeper and the arms wider. Even at 6’ 3” and 300 lbs I still felt somewhat small for the chair. The design is simple and modern so fits in well in an office space. My only real complaint is that even at the lowest height setting the chair is just slightly too tall for my home office desk.
Written by a customer while visiting Staples