Customer reviews from duracell.com
Duracell - MN2400B10Z Power Boost CopperTop Alkaline AAA Batteries (10/Pack)
Average customer rating
4.7
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
3,180
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - MN2400B10Z Power Boost CopperTop Alkaline AAA Batteries (10/Pack)
Customer Rating
1
best leaking battery
on November 14, 2019
Posted by: jimk
from goliad, texas 77963
they may be good if you use them up quickly but will not sit in device for emergency use. 4 lights dim or not working. when opened the batteries had leaked and corroded lights. 2 i got cleaned up enough to work and 2 were junked. use to not have that problem. all 4 had double AA batteries. this has been going on for about a year with the AA batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Jimk, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
AA battery failures
on November 6, 2019
Posted by: Arnie
from Wake Forest
I recently purchased an OPTIMUM AA 6 pack. I placed two batteries, one each in small battery powered decorative candles. The batteries failed after about two days. I thought maybe I didn't turn off the candles and the batts ran out of juice. So I installed two new batteries only to discover they did not work. I tried them in a small flashlight thinking maybe something was wrong with candle lights, and they did not perform. I then got out the last two batteries from the package only to discover they had heavy corrosion on the negative terminals. I am on Duracell website wondering if maybe there was a recall, but nothing there. There are however quite a few unhappy product reviews. I would return these to where I purchased them but I not longer have the receipt. So Duracell, what gives?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Duracell batteries
on November 6, 2019
Posted by: A Mark
from USA
In the last six months I have had three devices ruined by leaking Duracell batteries. After many, many years of using Duracell, I will no longer buy/use them.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
A Mark, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
There needs to be a Class Action Lawsuit Started
on November 3, 2019
Posted by: minder
from pa
I have lost track of the number of devices destroyed by these batteries. The latest is a remote for my TV, the batteries had a 2024 date. I stopped buying the copper top when I started to find leaking batteries in new packages. I did call to report the problem and was sent a coupon for free batteries. It is probable that these replacement are the ones that leaked. What good are free batteries that damage what you use them in. I am now doing what I should have done years ago and replacing every Duracell battery in mine and my friends devices
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
on November 1, 2019
Posted by: Reddog
from Miami, Floridarobert
This customer did not provide a text review.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 2, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking more and more???
on October 25, 2019
Posted by: Private
I used to be a die hard Duracell fan, BUT in the last few years all of my equipment I have had Duracell batteries in have leaked or been ruined. What changed? Different manufacturing country? Cheaper? So called better equipment?
TIME TO FIND A REMEDY DURACELL!!!
Sorry I will try another brand in all applications. I would rather change batteries more frequently than have to buy new electronics because of faulty batteries.
TIME TO FIND A REMEDY DURACELL!!!
Sorry I will try another brand in all applications. I would rather change batteries more frequently than have to buy new electronics because of faulty batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, October 26, 2019
Private, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
5
Long-lasting battery
on October 21, 2019
Posted by: vtbike
from vermont
I don't usually do reviews , but these batteries losted so long , I felt that I had to in this case . I have a few maglite flashlights , two with C cells and two with D cells , these are the ones that we depend on the most . We don't muse them very much but we want them to work when we need them . I went to use one 3 D cell flashlight and it was dead , I was fuming , I went and got one of the others and used that one. When I was finished I decided to change the batteries in the dead one . To my surprise the dead batteries had a " BEST IF INSTALLED BY JAN 2002 " . They still looked brand new . I can only hope the new Duracells I put in last as long.
I would recommend this to a friend!
Written by a customer while visiting duracell.com
Customer Rating
3
Not the Duracells of old!
on October 20, 2019
Posted by: Michael J
from Folsom, PA
Have had several Duracells leak, ruining 2 clocks. I always thought the premium price I paid was worth it, now I'm not sure?? This would have never happened years ago! Are these products still made in America??
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, October 24, 2019
We’re really sorry to hear that and will make sure to share this with our customer relations team. In the meantime, we want nothing more than for you to be happy with our products. If you need additional help, please reach out to our customer service team at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com