Customer reviews from duracell.com
Duracell - MN2400B10Z Power Boost CopperTop Alkaline AAA Batteries (10/Pack)
Average customer rating
4.7
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
3,180
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - MN2400B10Z Power Boost CopperTop Alkaline AAA Batteries (10/Pack)
Customer Rating
1
Duracell batteries are no longer trustworthy
on December 24, 2019
Posted by: monty
from Plano, TX
I have bought Duracell Coppertop Alkaline batteries for years, paying more than for other brands. Lately they have an annoying habit of leaking, even while in their original packaging and well before expiration dates. I have a lot of batteries I am going to throw out as I search for another brand. I have complained to the company, in response to which I have been asked a number of questions about original packaging and where and when I bought my batteries. I don't have all the information, only the batteries that have not expired but have leaked.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
LEAKING ALL OVER BY 2019 FOR DEC 2024 EXPIRY
on December 19, 2019
Posted by: Franz797
from Atlanta, GA
Bought several packages of these AA and AAA Coppertops and it's supposed to be good until DEC 2024. This month, (Dec 2019), almost all of them, are leaking like crazy, still in their original unopened packages and the ones I am already using on remoter controls, LCD displays and clocks. All of them has varying degrees of leaks. And the package says they're all "Made in the USA."??
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 26, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
5
Long lasting
on December 11, 2019
Posted by: Heypat
from New hampshire
[This review was collected as part of a promotion.] Great battery for my light up decorations. I forget to shut them off some nights. These batteries go for many hours. What can I say, Duracell last much longer than any other!! Great for the grandchild's toys that run job stop also.
I would recommend this to a friend!
Written by a customer while visiting duracell.com
Customer Rating
1
Corrosion
on December 9, 2019
Posted by: Theo
from Norcross Georgia
I thought they would last and not have problems but in a dry drawer in the package they were corroded after a few months. I have some older packages of Rayovac and they still are in great condition. Not so happy when I pay more to get something better.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 11, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
AAA 16-Pack All Leaking
on December 7, 2019
Posted by: NavtRet
from Santa Fe, NM
AAA 16-Pack guaranteed to last until 2024. Today is 07 Dec 2019 and 8 remaining batteries in original packaging are all leaking. One is completely broken open at top. Several were leaking in devices but got them out before devices were ruined, but had to clean contacts. So 0 for 16 batteries probably made it halfway to guaranty year.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 11, 2019
NavtRet, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking and corrosion issues
on November 23, 2019
Posted by: Ensign
from PA
I have purchased and used Duracell batteries all my life on the premise that paying a little extra I could get a quality product. I never had a problem with corrosion ever. Many times batteries would be in use for years without leakage. Then I noticed that Duracell batteries I was using came from China and I also took notice to excessive leaking and corrosion, often when the batteries had only been in use a short time. Often the leaking batteries had dates for shelf life for years. They have not only ruined ordinary flashlights but also expensive cameras, remotes, computer equipment, etc. I will now be changing to another brand any brand will be better than Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 29, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking batteries
on November 19, 2019
Posted by: abby
from atl. ga.
Leaking batteries are ruining my equipment. I was employed by the company that owned Duracell back in the 80's so I always was a fan. BUT, it seems lately I'm having more battery operated equipment ruined because of leaking battery acid. NOT A FAN ANYMORE.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 23, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Getting tired of cleaning up after the leaks!
on November 14, 2019
Posted by: Anonymous
from Vancouver, BC
I have been using Duracell batteries for many.. many years and up until the last 5 or so years had no real problems. Lately I've been getting cells that claim to be good for several years of storage, but tend to leak new in the package or make a mess of expensive equipment because of leaking. These are not just the regular copper tops, but also the "commercial" grade red tops as well. I've been switching over to the Panasonic "Eneloop" rechargeables with remarkable success and long term storage. I guess Panasonic have actually been improving their products over the years rather than just claiming to with different packaging. If you want to buy these batteries cheaper than the MSRP, buy the Costco Kirkland brand.. Duracell makes them! Just without the copper top shrink wrap label.. they tend to leak just as much though :(
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com