Customer reviews from bestbuy-ca
KoziSense - KZ-A18 Massage Chair Full Body,Zero Gravity SL-Track Shiatsu,Back Heat,Voice Control,Body Scan,Legrest Extension - Black
Average customer rating
4.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
8
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for KoziSense - KZ-A18 Massage Chair Full Body,Zero Gravity SL-Track Shiatsu,Back Heat,Voice Control,Body Scan,Legrest Extension - Black
Customer Rating
5
We all love this chair!
on November 3, 2026
Posted by: Luz
from Vancouver
This massage chair is great !!! It is comfortable with many massage options, from a strong masssge to a gentle one, you will be falling sleep in 10 mins lol.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing Relief After a Long Day
on October 19, 2026
Posted by: Stephanie
from Toronto
Seven weeks in and I’m still hooked on this massage chair. I’m on my feet all day, and coming home to this thing has honestly become the best part of my evening. It works out the knots in my back and neck, and the heat setting is amazing, especially on cold nights. I always get up feeling way lighter than when I sat down. Really glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great purchase for everyday relax
on September 12, 2026
Posted by: Alice
from Vancouver
This machine is very helpful for everyday relax! I couldn’t sleep well for a long time, but after having this chair for a year, my sleep is much much better. Every time I traveled back home, I will lay in the chair for at least one hour. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Good product poor shipping.
on September 12, 2026
Posted by: Jay
from Chatham
The chair is great but their choice in shipper is bad.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great purchase
on May 12, 2026
Posted by: Nicole
from Calgary
Great chair, we use it everyday. Will buy another one for my dad
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Just love it
on February 20, 2026
Posted by: Dan
from Winnipeg
Perfect size for me. Use it every day after work. It does help improve my sleep.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great product for daily relax
on February 15, 2026
Posted by: Shawn
from Calgary
This is actually my second time buying this chair. I originally purchased one for myself and have been using it regularly. When my parents came to visit, they tried it out and immediately loved it. My dad sat in it for about ten minutes and literally fell asleep. After the session, he said he felt completely relaxed and refreshed.
I ended up buying another one for them, and now it has become part of their nightly routine. They use it every evening before bed and say they sleep better because of it.
The seller has also been extremely responsive. From shipping updates to delivery tracking and even questions about how to use certain features, communication was clear and timely throughout the entire process.
I honestly think more of my friends will want one after trying it at my place. If you are looking for daily relaxation, this is way more cost effective than going to a massage place all the time. Definitely worth it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great chair with great value
on November 18, 2025
Posted by: Lisa
from Vancouver
Best investment so far. Great massage chair for daily relaxation. The back and front body heating are big plus for winter. You will get a good nap on the chair lol. My husband and I are both satisfied. We will buy another one for our parents.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca